We use the information we collect to:

​

• Provide services: Design custom home theater systems, fabricate speakers, schedule installations, and perform calibrations for your Arizona home

• Communicate with you: Respond to inquiries, provide project updates, schedule appointments, and send service-related notifications

• Improve our services: Understand how clients find us, which services are most requested, and how to better serve Arizona homeowners

• Maintain records: Keep documentation of installations, calibration settings, and warranty coverage for long-term client support

• Legal compliance: Fulfill legal obligations and protect our rights

 

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing

​

We may share your information only in the following circumstances:

​

• Service providers: Third parties who help us operate our business (payment processors, email services, website hosting). These providers are contractually obligated to protect your information.

• Professional collaborators: With your permission, we may share project details with architects, interior designers, or builders involved in your home project.

• Legal requirements: When required by law, court order, or government authority.

• Business protection: To protect our rights, property, or safety, or that of our clients and others.

 

Data Retention

​

We retain your information for as long as necessary to provide services and support:

​

• Client records: Retained indefinitely to support warranty coverage, system documentation, and future service needs. Our 10-year speaker warranty and ongoing client support require long-term record keeping.

• Inquiry records: Retained for 3 years if you do not become a client.

• Website analytics: Aggregated data retained indefinitely; individual user data typically retained for 26 months.

 

If you request deletion of your information, we will honor that request except where retention is required for warranty obligations, legal compliance, or legitimate business purposes.

​

Cookies and Tracking Technologies

​

Our website uses cookies and similar technologies to:

​

• Remember your preferences and settings

• Understand how visitors use our website

• Improve website performance and user experience

• Analyze traffic patterns and marketing effectiveness

 

This website is hosted on Wix.com, which uses cookies for website functionality and analytics. For details on Wix's cookie practices, please review the Wix Cookie Policy at wix.com/about/cookie-policy.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

​

Our website may use third-party services including:

​

• Wix.com: Website hosting and forms

• Google Analytics: Website traffic analysis

• Google Maps: Location and service area information

• Social media platforms: Facebook and YouTube integration

 

These services have their own privacy policies governing their collection and use of data. We encourage you to review their policies.

​

 

Data Security

​

We implement reasonable security measures to protect your personal information, including:

​

• Secure (HTTPS) website connections

• Limited access to personal information on a need-to-know basis

• Secure storage of client records and project documentation

• Use of reputable third-party service providers with strong security practices

 

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.​

​

California Privacy Rights

​

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared

• Right to delete personal information (with certain exceptions)

• Right to opt-out of the sale of personal information

• Right to non-discrimination for exercising privacy rights

 

We do not sell personal information. California residents may contact us to exercise their rights using the contact information below.

​

Children's Privacy

​

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.

​

Service Area Information

​

We serve clients throughout Arizona, with primary focus on:

​

• Sedona and Verde Valley (Sedona, Village of Oak Creek, Cottonwood, Cornville, Clarkdale)

• Scottsdale (North Scottsdale, DC Ranch, Troon, Grayhawk, McDowell Mountain Ranch)

• Paradise Valley

• Prescott area (Prescott, Prescott Valley, Chino Valley, Dewey-Humboldt)

 

Location information you provide helps us determine service availability and schedule consultations efficiently.

 

Changes to This Privacy Policy

​

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the policy was most recently revised.

​

We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.We use the information we collect to:

​

• Provide services: Design custom home theater systems, fabricate speakers, schedule installations, and perform calibrations for your Arizona home

• Communicate with you: Respond to inquiries, provide project updates, schedule appointments, and send service-related notifications

• Improve our services: Understand how clients find us, which services are most requested, and how to better serve Arizona homeowners

• Maintain records: Keep documentation of installations, calibration settings, and warranty coverage for long-term client support

• Legal compliance: Fulfill legal obligations and protect our rights

 

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

​

Information Sharing

​

We may share your information only in the following circumstances:

​

• Service providers: Third parties who help us operate our business (payment processors, email services, website hosting). These providers are contractually obligated to protect your information.

• Professional collaborators: With your permission, we may share project details with architects, interior designers, or builders involved in your home project.

• Legal requirements: When required by law, court order, or government authority.

• Business protection: To protect our rights, property, or safety, or that of our clients and others.

 

Data Retention

​

We retain your information for as long as necessary to provide services and support:

​

• Client records: Retained indefinitely to support warranty coverage, system documentation, and future serviceWe use the information we collect to:

• Provide services: Design custom home theater systems, fabricate speakers, schedule installations, and perform calibrations for your Arizona home

• Communicate with you: Respond to inquiries, provide project updates, schedule appointments, and send service-related notifications

• Improve our services: Understand how clients find us, which services are most requested, and how to better serve Arizona homeowners

• Maintain records: Keep documentation of installations, calibration settings, and warranty coverage for long-term client support

• Legal compliance: Fulfill legal obligations and protect our rights

• We do not sell, rent, or trade your personal information to third parties for marketing purposes.

• Information Sharing

• We may share your information only in the following circumstances:

• Service providers: Third parties who help us operate our business (payment processors, email services, website hosting). These providers are contractually obligated to protect your information.

• Professional collaborators: With your permission, we may share project details with architects, interior designers, or builders involved in your home project.

• Legal requirements: When required by law, court order, or government authority.

• Business protection: To protect our rights, property, or safety, or that of our clients and others.

• Data Retention

• We retain your information for as long as necessary to provide services and support:

• Client records: Retained indefinitely to support warranty coverage, system documentation, and future service needs. Our 10-year speaker warranty and ongoing client support require long-term record keeping.

• Inquiry records: Retained for 3 years if you do not become a client.

• Website analytics: Aggregated data retained indefinitely; individual user data typically retained for 26 months.

• If you request deletion of your information, we will honor that request except where retention is required for warranty obligations, legal compliance, or legitimate business purposes.

• Cookies and Tracking Technologies

• Our website uses cookies and similar technologies to:

• Remember your preferences and settings

• Understand how visitors use our website

• Improve website performance and user experience

• Analyze traffic patterns and marketing effectiveness

• This website is hosted on Wix.com, which uses cookies for website functionality and analytics. For details on Wix's cookie practices, please review the Wix Cookie Policy at wix.com/about/cookie-policy.

• You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

• Third-Party Services

• Our website may use third-party services including:

• Wix.com: Website hosting and forms

• Google Analytics: Website traffic analysis

• Google Maps: Location and service area information

• Social media platforms: Facebook and YouTube integration

• These services have their own privacy policies governing their collection and use of data. We encourage you to review their policies.

• Data Security

• We implement reasonable security measures to protect your personal information, including:

• Secure (HTTPS) website connections

• Limited access to personal information on a need-to-know basis

• Secure storage of client records and project documentation

• Use of reputable third-party service providers with strong security practices

• No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

• Your Rights and Choices

• You have the right to:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of your personal information (subject to legal and warranty obligations)

• Opt-out: Unsubscribe from marketing communications at any time

• Withdraw consent: Where processing is based on consent, withdraw that consent

• To exercise these rights, contact us at (928) 440-1950 or mike@mikeknowsav.com. We will respond to requests within 30 days.

• California Privacy Rights

• California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared

• Right to delete personal information (with certain exceptions)

• Right to opt-out of the sale of personal information

• Right to non-discrimination for exercising privacy rights

• We do not sell personal information. California residents may contact us to exercise their rights using the contact information below.

• Children's Privacy

• Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.

• Service Area Information

• We serve clients throughout Arizona, with primary focus on:

• Sedona and Verde Valley (Sedona, Village of Oak Creek, Cottonwood, Cornville, Clarkdale)

• Scottsdale (North Scottsdale, DC Ranch, Troon, Grayhawk, McDowell Mountain Ranch)

• Paradise Valley

• Prescott area (Prescott, Prescott Valley, Chino Valley, Dewey-Humboldt)

• Location information you provide helps us determine service availability and schedule consultations efficiently.

• Changes to This Privacy Policy

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the policy was most recently revised.

• We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.We use the information we collect to:

• Provide services: Design custom home theater systems, fabricate speakers, schedule installations, and perform calibrations for your Arizona home

• Communicate with you: Respond to inquiries, provide project updates, schedule appointments, and send service-related notifications

• Improve our services: Understand how clients find us, which services are most requested, and how to better serve Arizona homeowners

• Maintain records: Keep documentation of installations, calibration settings, and warranty coverage for long-term client support

• Legal compliance: Fulfill legal obligations and protect our rights

• We do not sell, rent, or trade your personal information to third parties for marketing purposes.

• Information Sh needs. Our 10-year speaker warranty and ongoing client support require long-term record keeping.

• Inquiry records: Retained for 3 years if you do not become a client.

• Website analytics: Aggregated data retained indefinitely; individual user data typically retained for 26 months.

 

If you request deletion of your information, we will honor that request except where retention is required for warranty obligations, legal compliance, or legitimate business purposes.

​

Cookies and Tracking Technologies

​

Our website uses cookies and similar technologies to:

​

• Remember your preferences and settings

• Understand how visitors use our website

• Improve website performance and user experience

• Analyze traffic patterns and marketing effectiveness

 

This website is hosted on Wix.com, which uses cookies for website functionality and analytics. For details on Wix's cookie practices, please review the Wix Cookie Policy at wix.com/about/cookie-policy.

​

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

​

Our website may use third-party services including:

​

• Wix.com: Website hosting and forms

• Google Analytics: Website traffic analysis

• Google Maps: Location and service area information

• Social media platforms: Facebook and YouTube integration

 

These services have their own privacy policies governing their collection and use of data. We encourage you to review their policies.​​

​

Your Rights and Choices

​

You have the right to:

​

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of your personal information (subject to legal and warranty obligations)

• Opt-out: Unsubscribe from marketing communications at any time

• Withdraw consent: Where processing is based on consent, withdraw that consent

 

To exercise these rights, contact us at (928) 440-1950 or mike@mikeknowsav.com. We will respond to requests within 30 days.​

​

Contact Us

​

If you have questions about this Privacy Policy or our privacy practices, please contact us:

​

Mike Knows Audio Video

Prescott, Arizona
Phone: (928) 440-1950
Email: mike@mikeknowsav.com

For general inquiries about our custom home theater installation services or handcrafted speakers, please visit our Contact page.